Privacy Policy — Wahzza

Wahzza values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you access our website, place orders, contact us, or use our services.

By using the Wahzza website, you agree to the terms of this Privacy Policy.

Contact:
Email: supporte@wahzza.com
WhatsApp: 44 99982-0821

1. Information we collect

We may collect the following categories of information:

a) Information you provide

• full name;
• email address;
• phone number;
• shipping and billing address;
• information required to process orders, support requests, and customer service.

b) Information collected automatically

• IP address;
• browser and device type;
• pages visited;
• time spent on the website;
• cookies and similar technologies;
• website interaction data.

c) Information from third parties
We may receive information from payment partners, logistics providers, analytics providers, advertising partners, and fraud-prevention services where necessary to operate our business.

2. How we use your information

We may use your personal data to:

• process and deliver orders;
• provide customer support;
• send updates about orders, payments, shipping, and service communications;
• improve website performance, security, and user experience;
• detect, prevent, and investigate fraud, abuse, or unlawful activity;
• comply with legal, regulatory, and contractual obligations;
• send promotional communications where permitted by law or based on your consent where required.

3. Legal bases for processing

Depending on your location, we may process personal data based on legal grounds such as contract performance, legal obligation, legitimate interests, fraud prevention, and consent where applicable. Frameworks such as the GDPR and Brazil’s LGPD expressly recognize legal bases for personal data processing.

4. Sharing of information

We may share your information with third parties only when necessary to operate our services, including:

• payment processors;
• shipping carriers and logistics partners;
• hosting, technology, and security providers;
• analytics and performance providers;
• government, regulatory, or judicial authorities when legally required.

As a general rule, we do not sell personal data. However, if certain local laws classify specific advertising or analytics-related disclosures as a “sale” or “sharing” of personal information, we may honor the rights available to consumers in those jurisdictions. California law provides specific rights regarding control over personal information and certain disclosures.

5. International data transfers

Because we operate globally, your information may be processed in countries other than your own. Where applicable, we take reasonable steps to protect international data transfers using recognized safeguards such as contractual protections and other appropriate mechanisms.

6. Cookies and similar technologies

We use cookies and similar technologies to:

• enable website functionality;
• remember preferences;
• analyze traffic and performance;
• improve features and usability;
• deliver more relevant content, campaigns, and user experiences.

In many cases, you can manage cookies through your browser settings or on-site tools when available.

7. Data retention

We retain personal data only for as long as necessary to:

• fulfill the purposes described in this policy;
• perform contracts and complete orders;
• comply with legal, tax, accounting, and regulatory obligations;
• resolve disputes;
• prevent fraud and protect Wahzza’s rights.

8. Data security

We implement reasonable technical, administrative, and organizational measures to protect your personal data against unauthorized access, loss, alteration, misuse, or improper disclosure. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

9. Your privacy rights

Depending on your country, state, or region, you may have rights regarding your personal data, including:

• confirmation of processing;
• access to personal data;
• correction of inaccurate, incomplete, or outdated data;
• deletion, anonymization, or restriction in certain circumstances;
• data portability where applicable;
• objection to certain processing;
• information about data sharing;
• withdrawal of consent where consent is the basis for processing;
• review of certain automated decisions where provided by law.

These rights are recognized, with jurisdictional variations, under frameworks such as the GDPR, LGPD, and CCPA/CPRA.

To exercise your rights, contact us:
Email: supporte@wahzza.com
WhatsApp: 44 99982-0821

10. Children’s privacy

Our website is not intentionally directed to children without the consent required by applicable law. If you believe a child has improperly provided personal data to us, please contact us so we can review and take appropriate action.

11. Third-party links and services

Our website may contain links to third-party websites, apps, and services. We are not responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies before providing any personal information.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technical changes. The latest version will be posted on our website and will take effect from the publication date.

13. Contact

If you have questions about this Privacy Policy or how your personal data is handled, please contact us:

Email: supporte@wahzza.com
WhatsApp: 44 99982-0821