Política de frete

Shipping Policy — Wahzza

At Wahzza, we offer free shipping on all orders, with international delivery available for customers in multiple regions worldwide.

By placing an order on our website, you agree to the terms of this Shipping Policy.

Contact:
Email: supporte@wahzza.com
WhatsApp: 44 99982-0821

1. Free shipping

All orders placed with Wahzza include 100% free shipping, with no shipping fee charged at checkout.

2. Shipping coverage

We ship to multiple countries and regions, subject to logistical and operational availability.

If there is any temporary limitation for a specific destination, this may be communicated during checkout or after order confirmation.

3. Processing time

After payment confirmation, orders may go through a processing, preparation, handling, and dispatch period.

Processing times may vary depending on the product, order volume, logistics availability, and destination.

4. Estimated delivery time

Estimated delivery times may vary depending on:

  • destination country;
  • shipping carrier;
  • customs procedures;
  • peak demand periods;
  • external logistical factors.

Any delivery times shown on the website, at checkout, or in the order confirmation are estimates only and may be subject to change.

5. Order tracking

When available, customers will receive tracking information to follow the shipment status.

The time required for tracking updates may vary depending on the carrier and the shipping stage.

6. Delivery delays

Although we make every effort to deliver orders within the estimated timeframe, delays may occur for reasons beyond Wahzza’s control, including:

  • customs inspections;
  • carrier delays;
  • regional restrictions;
  • local or international holidays;
  • weather conditions;
  • incorrect information provided by the customer.

In such cases, Wahzza does not guarantee an exact delivery date, but customer support will remain available whenever needed.

7. Incorrect or incomplete address

Customers are responsible for providing accurate shipping information at checkout.

If the address is incorrect, incomplete, or prevents successful delivery, the order may be delayed, returned, or undelivered. In such cases, reshipment may be required, subject to case review.

8. Lost, missing, or undelivered orders

If an order is identified as lost in transit, missing, or not delivered, Wahzza will review the case with the shipping carrier.

After verification, an appropriate solution may be offered, such as:

  • reshipment of the order; or
  • refund, where applicable.

9. Customs duties, taxes, and local requirements

Depending on the destination country, orders may be subject to inspections, local requirements, customs duties, or taxes imposed by the relevant authorities.

Any such charges, when applicable, may follow the local rules of the destination country.

10. Policy updates

Wahzza may update this Shipping Policy at any time to reflect operational, logistical, or legal changes. The latest version will always be available on our website.